Privacy Policy

This Privacy Policy explains how 365aff ("365aff", "we", "us", or "our") collects, uses, shares, and protects information when you use our website, mobile applications, and trading services (collectively, the "Services"). By using the Services, you agree to the practices described in this Policy.

Account information: name, email address, phone number, date of birth, and password when you register.

Identity verification (KYC) information: government-issued ID, proof of address, and a selfie or biometric verification, collected to comply with anti-money-laundering regulations.

Transaction information: deposits, withdrawals, trades, and wallet addresses associated with your account.

Usage and device information: IP address, browser type, device identifiers, and pages visited, collected automatically through cookies and similar technologies.

We use the information we collect to: provide and maintain the Services; verify your identity and comply with legal and regulatory obligations; process transactions; detect and prevent fraud, money laundering, and other prohibited activity; communicate with you about your account and the Services; and improve and personalize the platform.

We do not sell your personal information. We may share information with: service providers who help us operate the platform (e.g. identity verification, hosting, customer support), subject to confidentiality obligations; regulators and law enforcement where required by applicable law; and other parties in connection with a merger, acquisition, or sale of assets, subject to this Policy continuing to apply to your information.

We use encryption in transit and at rest, access controls, and continuous monitoring to protect your information. No system is completely secure, and we encourage you to use a strong, unique password and enable two-factor authentication on your account.

We retain personal information for as long as your account is active and for a period afterward as required to comply with legal, tax, and regulatory obligations (which, for identity-verification records, is often several years after account closure).

Depending on your location, you may have the right to access, correct, delete, or export your personal information, or to object to or restrict certain processing. Where required by law (such as under the GDPR or CCPA), we will honor these requests subject to our legal and regulatory recordkeeping obligations.

To exercise these rights, contact us using the details in Section 12.

We use cookies and similar technologies to keep you signed in, remember your preferences, and understand how the Services are used. You can control cookies through your browser settings, though disabling them may affect certain features of the platform.

The Services are not directed to individuals under 18, and we do not knowingly collect personal information from minors. If we learn that we have collected information from a minor, we will take steps to delete it.

Your information may be processed in countries other than your own. Where required, we use appropriate safeguards, such as standard contractual clauses, to protect information transferred internationally.

We may update this Privacy Policy from time to time. Material changes will be notified through the platform or by email prior to taking effect. The "Last updated" date above reflects the most recent revision.

Questions about this Policy or requests regarding your personal information can be directed to privacy@365aff.com or through our Contact page.